PLDT MyDSL Application

Frustrated with my current internet service provider, SmartBro, I wanted to try switching to another provider and sent out an online application to PLDT MyDSL. I realize of course that PLDT and Smart are practically the same, but I am switching to a post-paid service that will not be dependent on cell-sites but cabled.

So I sent out the application at least a week before Christmas last year. And they replied with an email yesterday. Yes, YESTERDAY. They took more than one month to give out a confirmation that they even received my application.

And so I replied, to the effect that -- it took you more than one month to reply to my email application, I wonder how long it would take you to respond to a tech-support request. No ma'am, I am no longer interested in your product.

The gall of these people! Does PLDT still think they have a monopoly the way they did during martial law? That they can sit on your request for a phone line for ten years, and still you would like to have their service because their crappy service is the only service in town? I'd rather suffer the up-and-down intermittent signal of my current ISP than give them my business.