Know that when your broadband signal dies for a day, followed by a day of signal that barely crawls, some people, like me, do not only lose facebook time, but actually lose money. The internet is my second office with my online side-business/es. It is not enough that you apologize on your facebook page.
I now understand why when I look for online jobs and the requirement is "high-speed internet", broadband is not accepted. Your reputation precedes you. You can not be relied upon. This is the simple truth. So enough of your glossy TV ads and work on your product instead.
I am not even going to ask you pay the penalty of my lost business but how about a refund? That would be a start. But "Sorry?" Ganun na lang? Soli nyo load ko. That is only fair.
Definitely pissed,
a Smart Broadband customer.
